Shipping Policy

Effective Date: June 1, 2025 

Shipping & Delivery Information

Thank you for visiting and shopping at Lacey Lane Trophies and Gifts. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email.

 

Shipment to P.O. boxes or APO/FPO addresses

Lacey Lane Trophies and Gifts ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Customs, Duties and Taxes

Lacey Lane Trophies and Gifts. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Processing Speeds

At Lacey Lane Trophies and Gifts, our products ship from our Florida location depending on availability. We always provide tracking so you can follow your order every step of the way.

·         Ships directly from our Florida location. Via USPS

·         Processing time:  1-3 business days

·         Transit times (USPS Priority Mail): 1–3 business days.

·         Total estimated delivery:  3-6 business days from order date.

 

All Customized Orders are contingent upon the actual customization, but this is a general guide of how long to expect.

Shipped from our main processing center. Via UPS

  • ·         Processing time: 1–5 business days for already made gifts.

  • Processing time: 10 days to 3 weeks on customized trophies and gifts.

  • ·         Transit time: 2–5 business days via standard ground shipping.

  • ·         Total estimated delivery: 3–10 business days from the order date.

  • ·         Expedited shipping options may be available at checkout.

 

Shipping General Information

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

All delivery times are estimated based on each carrier’s listed projected times.  Delivery delays can occasionally occur due to carrier issues. 

 

Damages

Lacey Lane Trophies and Gifts. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

 

Quick Summary

·         Ready to Ship (Florida): Arrives in 3-6 business days.

·         Customized:  Arrives in 3-10 business days. Expect longer turnaround times on customized trophies and awards, handpainted items, and larger orders.

*Business days are Monday through Friday from 8:am central time to 5:00 pm central time.